Report a bug
In the app, tap Help & support → Report a bug. Describe what happened, what you expected, and the steps to reproduce it. Review the report, then send it to support@agentpanes.com.
App and OS versions are optional. Logs, SSH hosts, credentials and terminal contents are not attached automatically. Please remove private information from any text or screenshot you choose to send.
Connect your first machine
- Make sure the phone can reach the machine. If using a Tailscale hostname, connect the Tailscale app first.
- Open Machines, tap +, and enter the host, SSH port and username.
- Check the host-key fingerprint before trusting a new machine, then authenticate.
- Read the Herdr / tmux permission prompt and choose Allow once or Always allow if you want agent discovery.
The current build supports SSH passwords and host-led Tailscale SSH approval. Imported/generated SSH-key login is not yet available; ordinary key-only servers are not supported by the current onboarding flow.
An agent is missing
Refresh Agents, clear search, and choose All machines. Check that the integration is allowed and the agent runs under the same SSH user you entered. Herdr and tmux must already be installed on that host. Machine errors explain when discovery could not finish.
Activity and ordering
The feed orders agents by activity the app can observe. “Activity not observed” means there isn’t a reliable activity time yet; it does not mean an agent has crashed or stopped. A disconnected or sleeping phone cannot continuously observe every server.
Terminal controls
Tap an agent to open it. Swipe to scroll, long-press for text selection, and tap supported links. Zoom controls adjust text size and are saved separately for tmux and for Herdr / normal SSH. Opening tmux can reflow the shared window; the permission prompt explains this before attachment.
Connection or host-key errors
Check the host, port, username, credentials and network. If a saved key changes, verify it with the server owner before trusting the replacement. Don’t remove security protections simply to silence a warning.
Change your mind about access
Open Edit host to review or revoke remembered integration permissions. Removing a saved host removes its profile from the app; it does not uninstall software or delete work on the server.
Privacy or security concerns
Email support@agentpanes.com. Send a description first; never send passwords or private keys. See our privacy policy for how support messages are handled.